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T-Mobile’s Metro service is also seeing downtime with one customer being told by the company that the carrier is doing an “upgrade” of some sort. Verizon, AT&T, and Sprint users are also reporting issues today but the biggest impact to service seems to be with T-Mobile so far.
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Reports are coming from all around the US for the T-Mobile outage. Some are seeing their Internet connection still working with calls and texts being the issue while some are seeing all service from T-Mobile down. At the time of writing, over 100,000 people have logged issues on and also shared the problems they’re having on Twitter. This afternoon T-Mobile users began seeing the service down for making calls and texts. Just before fixing the problem, T-Mobile CEO Mike Sievert shared in a blog post some vague details about the outage: “This is an IP traffic related issue that has created significant capacity issues in the network core throughout the day.” As mentioned above, insight from Matthew Prince sheds more light on the situation and how it was the result of an accident at T-Mobile, not a DDoS attack as well as how it looked like many carriers/services were impacted even though it was just a T-Mobile issue. PT: Ray shared that T-Mobile service has been restored. PT: The most recent word from T-Mobile’s President of Technology, Neville Ray on Twitter: “My team is working hard to fix it and I will let you know as soon as the issue is resolved.
MY AT AND T MOBILE FULL
Unfortunately, it went badly.” Read the full thread from Prince below for a behind the scenes look at what happened today and how it looked like a much broader problem than it actually is. Instead, it was a mishap as T-Mobile was “making some changes to their network configurations today. Meanwhile, Cloudflare founder Matthew Prince has a helpful thread explaining that there has not been a big DDoS attack on the US. As it turns out, it’s just a T-Mobile issue. Update: Response from T-Mobile, AT&T, and Verizon below.
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The problems for all four carriers appear to be nationwide. Hundreds of thousands of T-Mobile customers are saying they can’t make calls and texts with some having no Internet connection too. What looks like a major outage has hit T-Mobile while Verizon, AT&T, and Sprint this afternoon are also seeing issues.